Comments on: Less Sauce…More Ethnic Charm http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/ Last One Out...Turn out the Lights Fri, 09 Dec 2011 18:17:15 +0000 hourly 1 By: Number One http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-5 Number One Tue, 13 Mar 2007 03:41:08 +0000 http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-5 They didn't even offer us a free jar of sauce. Perhaps we were too polite. This is why we stocked up on the supermarket house brand. $2.39 with a supermarket card for 26oz as opposed to $3.19 for Barilla and 24oz. They didn’t even offer us a free jar of sauce. Perhaps we were too polite. This is why we stocked up on the supermarket house brand. $2.39 with a supermarket card for 26oz as opposed to $3.19 for Barilla and 24oz.

]]> By: disgruntled http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-4 disgruntled Mon, 12 Mar 2007 21:38:59 +0000 http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-4 Well, at least I got a quick reply, Fascinating that their repsonse to me is totally different from what they told 'Number One' -- here's how they replied: "Good Afternoon, Thank you for your recent email to Barilla America, Inc. We appreciate you taking the time to give us your feedback regarding the recent change to our sauce jars. Barilla continues to experience a rise in the cost of raw materials and packaging. Over the past 10 years this cost increase has never been passed on to the consumer. Barilla has been faced with the decision to either raise our sauce prices or downsize our jars by two ounces. Therefore, we have decided to resize our jars allowing us to deliver the same great quality at the same price. The reduction in size is relatively small, and its impact in pasta coverage is not noticeable for the average usage occasion. We would be happy to send you a voucher for a free jar of sauce for your time. Please respond to this email with your full address so we may do so. Thank you again for contacting us with your thoughts. We hope that you continue to purchase and enjoy Barilla Pasta & Sauces. Regards, Consumer Relations Barilla America, Inc. www.barillaus.com Well, at least I got a quick reply, Fascinating that their repsonse to me is totally different from what they told ‘Number One’ — here’s how they replied:

“Good Afternoon,

Thank you for your recent email to Barilla America, Inc. We appreciate you taking the time to give us your feedback regarding the recent change to our sauce jars.

Barilla continues to experience a rise in the cost of raw materials and packaging. Over the past 10 years this cost increase has never been passed on to the consumer. Barilla has been faced with the decision to either raise our sauce prices or downsize our jars by two ounces. Therefore, we have decided to resize our jars allowing us to deliver the same great quality at the same price. The reduction in size is relatively small, and its impact in pasta coverage is not noticeable for the average usage occasion.

We would be happy to send you a voucher for a free jar of sauce for your time. Please respond to this email with your full address so we may do so.

Thank you again for contacting us with your thoughts. We hope that you continue to purchase and enjoy Barilla Pasta & Sauces.

Regards,
Consumer Relations
Barilla America, Inc.
http://www.barillaus.com

]]> By: disgruntled http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-3 disgruntled Mon, 12 Mar 2007 21:08:50 +0000 http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-3 I just caught onto Barilla's shenanigans myself. I sen them this email today -- I'm awaiting a carbon copy of the same crock 'o' shit reply they sent you: "For over a decade, I and my family have been happy consumers of many varieties of Barilla Pasta Sauce and Pasta. We have also recommended your fine products to many others. Recently, while in the supermarket to stock up on more, I was shocked and disgusted to realize that you have reduced the quantity of sauce in each jar by 2 ounces, while keeping the price the same. Who do you think you are fooling with this tactic? There was barely enough in each jar to begin with, and now you're attempting to give consumers less for the same price? Sorry, no. I have over a hundred jars of your sauce in my pantry right now, but once that runs out I will never buy any more. I will also never buy any other Barilla product. You have betrayed a longtime faithful customer and lost lots of good word of mouth. I will make sure to tell everyone I know who uses your products about your smarmy ploy." I just caught onto Barilla’s shenanigans myself. I sen them this email today — I’m awaiting a carbon copy of the same crock ‘o’ shit reply they sent you:

“For over a decade, I and my family have been happy consumers of many varieties of Barilla Pasta Sauce and Pasta. We have also recommended your fine products to many others.

Recently, while in the supermarket to stock up on more, I was shocked and disgusted to realize that you have reduced the quantity of sauce in each jar by 2 ounces, while keeping the price the same.

Who do you think you are fooling with this tactic? There was barely enough in each jar to begin with, and now you’re attempting to give consumers less for the same price? Sorry, no. I have over a hundred jars of your sauce in my pantry right now, but once that runs out I will never buy any more. I will also never buy any other Barilla product.

You have betrayed a longtime faithful customer and lost lots of good word of mouth. I will make sure to tell everyone I know who uses your products about your smarmy ploy.”

]]> By: spinello http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-2 spinello Tue, 02 Jan 2007 17:03:23 +0000 http://www.givinguptheship.com/2006/12/13/less-saucemore-ethnic-charm/#comment-2 I noticed this last week.I use half a bottle for one family meal and all of us asked why so skimpy on the sauce today?Even if I liked the product enough to bite the bullet I cannot as my family would suffer. Barilla America = industrial greed tainting a formerly great co.Looks like the current generation of the barilla family have sold out to me.I must spout out that the name barilla no longer carries clout 4 me.Now that I see what they are all about ,I must shout that It makes me sick that they have the nerve to blackout the 2oz. difference to the public that keeps them in business.They shall not see me at the checkout 4 I drop out. The runabout they flouted you is a copout.I was a devout buyer of their products,NO LONGER!I once sent them an email asking if they could send me some coupons as I live on a fixed income.I spent 1 hr writing to them.Their email response said I should check the paper ads even know my letter explained that I can not afford to buy the weekend paper just 4 coupons(I get my news online). Whomever is answering their email is digging their ditch as the switch that influences consumers is fast becoming internet based(ex.blogs like yours).I look forward to reading about how Europeans react.They gladly pay much more for food per capita .but they demand quality & look is very important to them when it comes to the food itself ON THE TABLE! But not the wrapper that one brings the food home in.Corporate greed is the seed of the wrapper matter and their products shall no longer be on my families platter.I am sure many others shall scatter.I can already feel feet pitter patter.I loved their olive spaghetti sauce,I now shall simply add olive's from the supermarket olive bar into other sauces on the days I do not make sauce totally from scratch.I thank you for this soap box & bid(offer) you peace.Aloha I noticed this last week.I use half a bottle for one family meal and all of us asked why so skimpy on the sauce today?Even if I liked the product enough to bite the bullet I cannot as my family would suffer.
Barilla America = industrial greed tainting a formerly great co.Looks like the current generation of the barilla family have sold out to me.I must spout out that the name barilla no longer carries clout 4 me.Now that I see what they are all about ,I must shout that It makes me sick that they have the nerve to blackout the 2oz. difference to the public that keeps them in business.They shall not see me at the checkout 4 I drop out. The runabout they flouted you is a copout.I was a devout buyer of their products,NO LONGER!I once sent them an email asking if they could send me some coupons as I live on a fixed income.I spent 1 hr writing to them.Their email response said I should check the paper ads even know my letter explained that I can not afford to buy the weekend paper just 4 coupons(I get my news online). Whomever is answering their email is digging their ditch as the switch that influences consumers is fast becoming internet based(ex.blogs like yours).I look forward to reading about how Europeans react.They gladly pay much more for food per capita .but they demand quality & look is very important to them when it comes to the food itself ON THE TABLE! But not the wrapper that one brings the food home in.Corporate greed is the seed of the wrapper matter and their products shall no longer be on my families platter.I am sure many others shall scatter.I can already feel feet pitter patter.I loved their olive spaghetti sauce,I now shall simply add olive’s from the supermarket olive bar into other sauces on the days I do not make sauce totally from scratch.I thank you for this soap box & bid(offer) you peace.Aloha

]]>